For USA, Canada and other countries set your sales tax codes imported from Xero. There are a few things to be aware of though so please ensure you read through the help file overview section once you are logged in (look for the “?” icon). You can also link your Gift Certificates directly to a liability account on the balance sheet.
Currently we update data from MINDBODY every 45-60 minutes. If there is an outage for any reason (any of MINDBODY, Xero or QSSConnect are down) then data will be updated 45-60 minutes later and updates back to the last successful update. If you see data has not updated for some time please login to QSSConnect and check your connections. Sometimes after a product update by Xero or MINDBODY it could be possible that the connection to QSSConnect was lost and needs reconnected.